Terms & Conditions

The present conditions govern the sales, by bobatoshipmodels.com, property of La Flotte ltd, 53 A, Sir John Pope Henessy Street, Curepipe, 74245, BRN C06024817 in Mauritius of the articles proposed on www.bobatoshipmodels.com reserves the right to modify at any time the present general conditions of sale. 

The modified general conditions of sale will be applicable as from their availability on the site.

2.1 – The prices of our products are indicated in Euros, USD, MUR, all taxes included, excluding participation in processing and shipping costs.

2.2 – All orders, regardless of their origin, are payable in Euros, USD, MUR.

2.3 – Bobato Ship Models reserves the right to change its prices at any time. Products shall be invoiced on the basis of the prices in effect at the time the order is placed, subject to availability.

2.4 – In case of an order to another country than Mauritius, you are the importer of the products concerned. Customs duties or other local taxes may be payable. These rights and sums are not within the competence of Bobatoshipmodels.com. 

They will be charged to the customer and are his responsibility both in terms of declaration and payment to the competent authorities of the country of delivery. We advise you to inquire about these aspects with your local authorities.

3.1 – The process of ordering and validation of the order includes several steps during which you must validate a detailed summary of your order and indicate your details. 

By clicking on the “Validate” button during payment, you confirm your order and declare that you fully and unreservedly accept the present general terms of sale and agree to your order. This confirmation and all computer data recorded by bobatoshipmodels.com are considered as proof of our transactions.

3.2 – Bobatoshipmodels.com will send you a summary and an acknowledgement of receipt of the order by e-mail.

3.3 – Bobatoshipmodels.com reserves the right to refuse any order from a customer with whom there is a dispute over payment of a previous order, or any other reason. Bobatoshipmodels.com reserves the right to refuse an order if the item ordered is indicated out of stock or pre-order and that our suppliers or our production team are unable to provide us with the best time at the time of order / pre-order. 

You will be contacted by the bobatoshipmodels.com support team and we will refund you the item at the price in effect at the time of the order if you have already prepaid or cancel the payment or seek an arrangement.

3.4 – The information given by the buyer when placing the order is binding: in case of error in the recipient’s address, BobatoShipmodels.com cannot be held liable.

Our offers of products are proposed within the limits of our available stocks. If, despite our vigilance, products are unavailable after ordering, we will inform you by e-mail or telephone as soon as possible. 

You can then request the cancellation or exchange of your order through info@bobatoshipmodels.com available in the tracking of your order or by phone at +230 58 30 02 77.

For items ordered “Pre-order” “Request a quote”*” the time will vary depending on the availability of our production team. An approximate deadline will be communicated to you, however Bobatoshipmodels.com could not be held responsible if the delays were to be longer than indicated.

Bobatoshipmodels.com ships the order as soon as possible according to its organization and subject to availability of all items at the time of the order. 

The indication of the number of items in stock is located in the details of the product sheet. The stock can vary from one moment to another according to the orders placed by the customers. If all the items are not in stock at the time of the order, an e-mail is sent to the customer to remind him that the delivery time will be longer, this will be considered as a Pre-order. 

The customer can then cancel all or part of his order, with the exception of items that would have been ordered for the specific needs of the customer or for any pre-order of the same reference.

A preference on the choice of delivery is made at the time of the order, however La Flotte ltée, reserves the right to modify this delivery according to its own constraints at the time of the order.  Delivery method “La Poste”.

In case of disagreement with the last shipping method, the customer can notify it at the time of his order. The customer cannot ask for a refund of the difference between the costs paid at the time of the order and the displayed price. Indeed, the expenses paid at the time of the order take into account in particular the expenses of preparation, the cost of packing as well as the other charges inherent in the activity of a company.

Delivery method “Post or Cargo”

Packages are shipped according to their weight and size and unless otherwise specified by the customer either by Cargo carrier, or by La Poste followed letter, or by simple letter.

Choice of delivery method “In the post office – closest to your home”.

Packages are shipped via La Post’s tracked service and dropped off at the post office. It is the responsibility of the customer to do everything possible to recover the package within a maximum of 14 days. Packages not collected within this period may be returned at the expense of the customer.

It is also sometimes possible to choose the “Cargo” shipping service. The amount of shipping costs is due regardless of the amount of the order. Bobatoshipmodels.com can change the shipping method if necessary. The customer will be informed of the change by email when the package leaves.

The trays are delivered by carrier. The customer must be available to receive the package. Bobatoshipmodels.com could not be held responsible for the inability to deliver the package following a repeated absence of its customer at the address indicated for the delivery of the package.

Bobato ship models cannot be held responsible for a delivery delay exceeding 30 days and reserves the right to cancel any claim that could not be delivered in a reasonable time due to stock shortage or delay in delivery from its suppliers or others.

The products are delivered to the delivery address that you will have indicated at the time of your order. The delivery includes the ordered products, packed and an order form. The delivery times indicated are average times and correspond to the processing and routing times for products destined for Mauritius. Bobatoshipmodels.com will not be held responsible for any delay in delivery or stock shortage.

The customer is responsible for the merchandise and delivery charges for deliveries outside Mauritius. La Flotte Ltée, cannot be held responsible for thefts, customs charges, refusal in customs and other events occurring after the departure of the goods from its warehouse.

If an item does not suit you, you must inspect your items right away before request a return it by post in a suitable package, within 15 days after receipt of your order, to the following address La Flotte ltd , “Bobato” 53 A, Sir John Pope Henessy Street, Curepipe, 74245, Mauritius.

Specify whether you are requesting a refund or an exchange of the item. The return costs are at the charge of the buyer in accordance with the Hamon law in force.

The item must be perfectly new, not have been used, be complete, its box must be in perfect condition and be in new condition. You must return it to us in its original packaging (any damaged item, with an altered packaging will not be able to benefit from the present conditions of return), accompanied by a copy of the delivery note or the invoice, or the order number.

Limits to the right to reimbursement

It is recalled in addition to the cases stated previously, that the responsibility of the Customer could be committed by Bobatoshipmodels.com in the event in particular – of non respect of the deadlines for the information of non reception of the parcel – of deterioration of the goods resulting from handling other than those necessary to establish the nature, the characteristics and the good working order of these goods – of any damage caused with the product as of the reception. Bobatoshipmodels.com will not be responsible and refund will not be granted.

You can choose the method of payment:

By bank transfer only.  [Bank wire payment]

Please note that we do not request Credit Cards details from our customers.

No payment by check for the moment. 

Bank Transfer- Mandatory | Custom Pre-Order.

Payment at the time of order is required by la flotte ltd, the delivery of the order being carried out as soon as our bank validates your payment and according to the availability of the Articles. 

In addition to the legal guarantee against hidden defects, Bobatoshipmodels.com guarantees the defectiveness of the product before the delivery is slotted in the modalities defined hereafter. An image of its final product is sent as proof to the customer before the product gets slotted for delivery. 

In the event that the customer notices a defect in the product, after delivery is made  he/she cannot request a return it to Bobatoshipmodels.com.

Apart from these warranty conditions, Bobatoshipmodels.com does not provide any other warranty. i.e:

It have been subjected to a shock, a crash or any other event that could cause the breakdown or the defect observed

Not to have been dismantled

 It has not been used with other elements than those originally supplied.

Products may differ from the image shown on the website. La Flotte ltée cannot be held responsible for these differences (colors, modification of the manufacturer’s production).

The products remain the property of Bobatoshipmodels.com until full payment of the price. This reservation of ownership does not prevent the transfer of risks that will be realized upon delivery of the products.

All elements reproduced on this site (logos, photographs, text, graphic design, banners and graphic designs) protected by the code of intellectual property and the civil code belong to bobatoshipmodels.com. 

Therefore, none of these elements may be represented, downloaded, reproduced, transmitted, translated, sold, exploited commercially or free of charge or reused in any manner whatsoever without the prior consent of Bobatoshipmodels.com. 

The Brand Name “BOBATO” has a registered Trade Mark EU- MAU and holding the sole Copyright and ownership of usage worldwide. Any kind of damage to the brand shall be a liable to legal recourse action and shall pay bobato the amount fixed by it’s Legal department.

11.1 – The company La Flotte Ltée can not be held responsible for damages of any kind, both material and immaterial or physical, which could result from the misuse of items sold.

11.2 – The photographs and texts reproduced and illustrating the products presented are not contractual. The responsibility for Bobatoshipmodels.com could not be committed in the event of error in one of these photographs or one of these texts.

11.3 – The company Fleet Ltd cannot be held responsible for the non-fulfillment of the contract concluded in case of stock shortage or unavailability of the product and force majeure. The force majeure includes all cases recognized by jurisprudence and any malfunction of the Internet, disruption or total or partial strike including postal services and means of transport and / or communications, flood, fire.

12.1 – Protection Of Personal Data

Concerned about the protection of your privacy, Bobatoshipmodels.com treats all information about you with the strictest confidentiality. We ask you only the essential information (name, first name, address, e-mail) for a quality treatment and a careful monitoring of your order. This information is reserved for the company La Flotte Ltée.

In accordance with the data-processing law act rights of January 6, 1978, you have a right of access, of correction, and opposition to the personal data concerning you. 

To do so, simply send us a request online or by mail, indicating your name, first name and address. E-mail : info@bobatoshipmodels.com.

The automated processing of personal information on the La flotte ltd – Bobato ship models has been declared to the Registered Bureau of Commerce in Mauritius  under the BRN number C06024817.

12.2 – Security Of Transactions

The payment by bank transfer is managed by our main bank in Mauritius MCB – Mauritius Commercial Bank, known for its reliability in transactions in Mauritius. 

We will provide you with our bank details so that you can make your transfer request with your respective bank.

No credit card number is claimed or stored at bobatoshipmodels.com

This contract is subject to the Mauritian law. The language of this contract is English and French. 

In the event of a dispute arising from the present contractual relationship, the parties agree to seek an amicable solution before any legal action.

The competent court is the Commercial Court of Mauritius Smart-City.