Privacy Policy

This policy covers any personal information you provide when visiting or making purchases on bobatoshipmodels.com (“the Site”), as well as when you interact with customer service or otherwise use our services.

By using the Site or related services, you agree to the collection, use, and disclosure practices described here. If you do not agree, you should not use the Site.Bobatoshipmodels does not knowingly collect personal information from anyone under the age of 16. If we learn that a minor has provided us with personal data, we will delete that information promptly.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Company & Contact Information

• Company Name: La Flotte Ltée – Bobato
• BRN: Business Registration Number: Corporate - C06013529
• Address: 53 A, Sir John Pope Henessy Street, Curepipe 74245, Mauritius
• Phone: (+230) 675 2899 / (+230) 5830 0277
• Email: laflotteshipmodels@gmail.com | info@bobatoshipmodels.com
• DPO - Data Protection Officer : WEBYMIND | contact@webymind.com

What Information We Collect

Information You Provide Directly

What Personal Information We Collect

• Account details (e.g., name, email address, shipping/billing address, phone number) when you create an account, place an order, or contact support.
• Payment details (e.g., credit card number) when you complete a purchase.
• Any other details you voluntarily share (e.g., newsletter sign‐ups, reviews, form submissions).

Information Collected Automatically

• Device and browsing data (e.g., IP address, browser type, pages viewed, referral URLs, and date/time stamps).
• Cookies and similar tracking technologies to recognize your device and remember preferences (e.g., shopping cart contents, language).
• Marketing partners (e.g., if you interact with us through social media or certain advertising platforms).
• Fraud detection services or other analytics providers.

How We Use Your Information

Your personal data is used for purposes including, but not limited to:

1. Order Fulfillment: Processing payments, arranging shipping/delivery, and sending order confirmations or status updates.
2. Customer Service: Responding to your inquiries or support requests.
3. Marketing & Promotions: Sending newsletters, special offers, or retargeting ads (only if you’ve opted in).
4. Site Improvements: Analyzing usage patterns to improve functionality, performance, and security.
5. Legal Compliance: Complying with regulatory requirements or responding to lawful requests (e.g., subpoenas).

Disclosure of Your Information

Bobatoshipmodels may share your information with:

• Service Providers: Third‐party companies that help with payment processing, shipping, hosting, analytics, marketing tools, or fraud prevention.
• Affiliates or Subsidiaries: If needed for internal operations (e.g., shared customer service teams).
• Legal Authorities: When required by law (e.g., to comply with a subpoena or protect rights, property, or safety).
• Mergers or Acquisitions: If Bobatoshipmodels is sold or merges with another company, customer data may be transferred as part of that transaction.

Cookies, Tracking & Behavioral Advertising

Bobatoshipmodels uses cookies, web beacons, and similar technologies to:

• Remember cart contents, login status, and site preferences.
• Track how you move through the Site to optimize performance.
• Serve relevant ads on other websites (e.g., through Google Ads or Facebook Pixel).
• You can choose to disable cookies in your browser settings, but certain Site features (like keeping items in your cart) may not work properly if cookies are blocked.

Your Rights and Choices

Depending on your location, you have certain rights regarding your personal information:

• Access & Correction: You can request a copy of the data we hold about you and ask to correct inaccuracies.
• Deletion/Erasure: In some regions, you can request that we delete certain personal data (subject to legal exceptions).
• Opt‐Out of Marketing: You can unsubscribe from newsletters or promotional emails by following the “unsubscribe” link in any email we send.
• We do not sell your Personal Information.
• Cookie Preferences: You may choose to block or delete cookies via your browser.

Security Measures

• The Site uses industry‐standard security measures (e.g., SSL/TLS encryption) to protect your data during transmission.
• Access to personal data is restricted to authorized employees and service providers who need it to perform their duties.
• While no online system is 100% secure, Bobatoshipmodels strives to safeguard your information and will notify you (and authorities if required via email) in the event of a data breach.

International Data Transfers

If you are located outside Mauritius, your information may be transferred to—and stored on—servers located in Mauritius (or other countries where Bobatoshipmodels operates).

By using the Site, you consent to such international transfers, which are done under appropriate safeguards to meet local privacy requirements.

Bobatoshipmodels is not responsible for those external sites’ privacy or security.

How to Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or the handling of your personal information, you can reach out via:

• Email: info@bobatoshipmodels.com
• Phone: +230 675 2899 or +230 5830 0277
• Postal Address: Sir John Pope Hennessy St, Curepipe 74245, Mauritius.